(1)
Anisa, N. A. .; Darim, A. .; Widawati, E. .; Kristia Gayatri, V. .; Widjatmiko, A. G. . Customer Dissatisfaction and Electronic Word Of Mouth towards Brand Switching Behavior to Wardah Products: Ketidakpuasan Pelanggan Dan Electronic Word Of Mouth Terhadap Perilaku Beralih Merek (Brand Switching) Ke Produk Wardah. pssh 2022, 3, 534-540.