Between Expectation and Reality: Tourists’ Perceptions of Service Quality at Cikole Luwak Coffee Agrotourism Using the SERVQUAL Approach: Antara Ekspektasi dan Realitas: Persepsi Kualitas Layanan Wisatawan di Agrowisata Kopi Luwak Cikole Menggunakan Pendekatan SERVQUAL. pssh. 2026;9(1):523-520. doi:10.21070/z8559y04