The Impact of Employing Artificial Intelligence on Public Utility Services. Procedia of Social Sciences and Humanities, [S. l.], v. 8, 2025. DOI: 10.21070/carn2v36. Disponível em: https://pssh.umsida.ac.id/index.php/pssh/article/view/1075. Acesso em: 13 apr. 2026.