Between Expectation and Reality: Tourists’ Perceptions of Service Quality at Cikole Luwak Coffee Agrotourism Using the SERVQUAL Approach: Antara Ekspektasi dan Realitas: Persepsi Kualitas Layanan Wisatawan di Agrowisata Kopi Luwak Cikole Menggunakan Pendekatan SERVQUAL. Procedia of Social Sciences and Humanities, [S. l.], v. 9, n. 1, p. 523–520, 2026. DOI: 10.21070/z8559y04. Disponível em: https://pssh.umsida.ac.id/index.php/pssh/article/view/1100. Acesso em: 28 aug. 2026.