ANISA, Nur Aini; DARIM, Abu; WIDAWATI, Etty; KRISTIA GAYATRI, Vanda; WIDJATMIKO, Andri Gastri. Customer dissatisfaction and Electronic Word Of Mouth towards brand switching behavior to Wardah products: Ketidakpuasan Pelanggan Dan Electronic Word Of Mouth Terhadap Perilaku Beralih Merek (Brand Switching) ke Produk Wardah. Procedia of Social Sciences and Humanities, [S. l.], v. 3, p. 534–540, 2022. DOI: 10.21070/pssh.v3i.130. Disponível em: https://pssh.umsida.ac.id/index.php/pssh/article/view/130. Acesso em: 3 jul. 2025.