“Between Expectation and Reality: Tourists’ Perceptions of Service Quality at Cikole Luwak Coffee Agrotourism Using the SERVQUAL Approach: Antara Ekspektasi dan Realitas: Persepsi Kualitas Layanan Wisatawan di Agrowisata Kopi Luwak Cikole Menggunakan Pendekatan SERVQUAL” (2026) Procedia of Social Sciences and Humanities, 9(1), pp. 523–520. doi:10.21070/z8559y04.