“A SWOT Analysis Strategy to Improve Customer Satisfaction through Product Quality, Packaging, Price, and Service Quality at J&C Cookies: Strategi Peningkatan Kepuasan Konsumen melalui Analisis SWOT terhadap Kualitas Produk, Packaging, Harga, dan Kualitas Layanan J&C Cookies” (2026) Procedia of Social Sciences and Humanities, 9(1), pp. 513–522. doi:10.21070/a025g636.