Vol. 3 (2022): Proceedings of the 1st SENARA 2022
Articles
Managerial Leadership, Communication and Reward System in Herbal Family Business: Kepemimpinan Manajerial, Komunikasi dan Sistem Reward Pada Family Business Herbal
Published
June 23, 2022
Keywords
- Manajerial Leadership,
- Reward, Family Business,
- Herbal
How to Cite
Firdaus, V., Andriani, D., & Febriansah, R. E. (2022). Managerial Leadership, Communication and Reward System in Herbal Family Business: Kepemimpinan Manajerial, Komunikasi dan Sistem Reward Pada Family Business Herbal. Procedia of Social Sciences and Humanities, 3, 637-642. https://doi.org/10.21070/pssh.v3i.216
Copyright (c) 2022 Vera Firdaus, Dewi Andriani, Rizky Eka Febriansah
This work is licensed under a Creative Commons Attribution 4.0 International License.
Abstract
Leadership performance in the family business is the main focus of management as the main controller of business decisions. Leadership competence and managerial skills become a combination whose framework will lead the company to achieve the company's performance goals and bring the company's sustainability. Centralized leadership in the family herbal business and intensive communication are able to build job satisfaction for employees so that closeness is established and reduces the tendency of turnover. However, leadership in the herbal family business also has a tendency to be resistant to change and the disconnection of knowledge sharing from previous successors is an obstacle in innovation. The problem of herbal industry production which tends to fluctuate, requires a compensation system that is able to maintain employee motivation and performance. Variable pay systems in the form of bonuses and incentives are additional income as well as rewards for employee performance. This study aims to provide an overview of the role of leadership in the herbal family business and provide a novelty discourse and synthesis of leadership theory and managerial skills. Managerial leadership is expected to provide an overview of the importance of planning leaders to have managerial skills. Thus the contribution and competence of leaders through managerial leadership will be able to provide job satisfaction for employees. Managerial leadership consisting of leading self and others, providing strategic, Delivering Result, Technical Skill and Conceptual Skill will help facilitate the optimization of leader performance and communication.
References
1. Kartikasari E a. Suksesi pada Produsen Obat Tradisional Milik Keluarga di Surakarta: Studi Kasus Jamak pada Kepemimpinan Puncak Sekararum Diah Kartikasari, Dr. Sampurno, MBA, Apt., Prof. Dr. Djoko Wahyono, SU., Apt. 2015;
2. Mariyana, Pontjoharjo. .durolq 0dul\dqd. Ilmiah, J Univ Mhs Vol, Surabaya. 2013;2(1):1–11.
3. Oktavia I, Efferin S, Darmasetiawan NK. Leadership and Innovation in Family Business. KELUWIH J Sos dan Hum. 2020;1(1):1–10.
4. Valenfarta H, Sugiharto S, Bisnis PM, Manajemen PS, Petra UK, Siwalankerto J. Pada Kantor Jasa Penilai Publik Xyz. 2016;4(1):729–35.
5. Kristiadi F, Kurniawati EP, Naufa AM. p-ISSN: 1979-3650, e-ISSN: 2548-2149. 2020;105–21.
6. Abroor BA. Dinamika Perusahaan Keluarga di Bawah Kepemimpinan Perempuan (Studi Kasus pada Industri Catering di Balikpapan). 2018; Available from: https://dspace.uii.ac.id/handle/123456789/12556
7. Prayogo et.al. Faktor-Faktor Yang Membentuk Bisnis Keluarga Bertumbuh Secara Berkelanjutan. PERFORMA J Manaj dan Start-Up Bisnis [Internet]. 2019;4(2):240–7. Available from: https://journal.uc.ac.id/index.php/performa/article/view/1216
8. Firdaus V, Handriyono. The effect of change management and managerial skill to employee motivation. Int J Sci Technol Res. 2018;7(7):100–6.
9. Kanyangale M, Pearse N. Developing leadership competencies: Insights from emergent junior talent-intransitions in South Africa. Int J Organ Leadersh. 2014;3(2):56–79.
10. Hiller N. Leadership competency builder. 2011;14.
11. Ungerer M, Mienie C. A Family Business Success Map to Enhance the Sustainability of a Multi-Generational Family Business International Journal of Family Business and Management Studies. 2018;1–13. Available from: www.symbiosisonline.orgwww.symbiosisonlinepublishing.com
12. Razaghi ME. Prioritizing Managerial Skills Based On Katz ’ S Theory. 2015;(May).
13. Hoffman RC, Shipper FM. The impact of managerial skills on employee outcomes: A cross cultural study. Int J Hum Resour Manag. 2012;23(7):1414–35.
14. Onchoke GM, Oloko M, Obonyo GO. Influence of Managerial Skills on Performance of Departmental Heads in Public Secondary Schools : A Survey of KISII Central Sub-County. Int J Bus Manag. 2015;3(2):135–45.
15. Hrehová D. the Management and Managerial Skills Are Needed for the Slovak Manager. 2011;6, no:61–7. Available from: http://search.proquest.com/docview/919610363/fulltextPDF/embedded/W67Y7G2ROGLG722X?source=fedsrch
16. Isfahani HM ousav., Aryankhesal A, Haghani H. The relationship between the managerial skills and results of "performance evaluation "tool among nursing managers in teaching hospitals of Iran University of Medical Science. Glob J Health Sci. 2015;7(2):38–43.
17. Teguh M, Wijaya A. Peranan Komunikasi Pada Proses Suksesi Di Perusahaan Keluarga Studi Pada Pt. Catur Putra Harmonis. Communiverse J Ilmu Komunikfile///F/MAMA/Pasca/S3 Manajemen/Semester IV/2 J Kepemimp THD KINERJA/Kompetensi Kepemimpinan/Hiller 2016 Leadersh Competency Build. 2020;5(2):81–94.
18. Wicitra R. Kesiapan Anak Perempuan Meneruskan Bisnis Keluarga (Multicase Study di Empat Bisnis Keluarga). 2017;1–15. Available from: https://dspace.uii.ac.id/bitstream/handle/123456789/5928/07.1 lampiran 1.pdf?sequence=16&isAllowed=y
19. Ramadhan MF, Sisilia K, Studi Administrasi Bisnis P, Komunikasi Dan Bisnis F, Telekomunikasi Jl Terusan Buah Batu J, Dayeuhkolot K, et al. Succession Process Model Pada Bisnis Keluarga (Studi Pada Cv.Bachman). 2020;7(2):3596–606.
20. A.O. shonubi,, A.A akintaro,. The Impact Of Effective Communication On Organizational Performance. Int J Soc Sci Humanit Invent. 2016;3(3):1904–14.
21. Chinaemerem EG. Motivational Communication between Managers and Employees. Int J Manag Commer Innov. 2017;4(2):585–91.
22. Farahbod F, Salimi SB, Dorostkar KR. Impact of organizational communication in job satisfaction and organizational commitment (case study maskan bank guilan). Interdiscip J Contemp Res Bus. 2013;5(4):419–30.
23. Eğriboyun 2017 The Perceptions about Communication Skills and Job Motivation.pdf.
24. Sukma RN, Sumartias S, Sjafirah NA. Pengalaman Komunikasi Pelaku Bisnis Keluarga Dalam Mengembangkan Bisnis Kuliner Di Kota Sukabumi. J Kaji Komun. 2016;4(1):28–43.
25. Safari T, Zulkarnaen W, Nurhanipah H. Pengaruh Komunikasi Organisasi Terhadap Kepuasan Kerja Karyawan Di Pd. Bpr Lpk Garut Kota Cabang Bayongbong. JIMEA | J Ilm MEA ( Manaj , Ekon , dan Akunt ). 2021;5(1):1339–51.
26. Nurrachmah S. Pengaruh Komunikasi terhadap Kepuasan Kerja Karyawan Industri Jasa Keuangan di Bandung. J Komun Univers. 2021;7:1–15.
27. Robbins SP dan TAJ. Organizational Behavior. New Jersey: Pearson Education, Inc; 2015.
28. Oyetunde O. Communication Approach and Firms Performance : Appraisal of Nigerian Bottling Company ( Coca cola ), Ilorin-Nigeria. 2012;2(1):13–25.
29. Firdaus V. Differences in the Performance of Permanent Employees and Contract Employees in the Furniture Industry. JBMP (Jurnal Bisnis, Manaj dan Perbankan). 2021;7(2):325–38.
30. Ahmed I, SHABBIR S. The Effects of Rewards on Employee’s Performance in Banks: A Study of Three Districts (Lodhran, Vehari, Khanewal) Commercial Banks in Pakistan. Int Rev Manag Bus Res [Internet]. 2017;6(September):1. Available from: www.irmbrjournal.com
31. Hermawan, Christine. Karyawan ( Studi Kasus di PT . Telkom Malang ). 2014;177–91.
32. Fareed Z, Abidan ZU, Shahzad F, Lodhi RN. Research Paper The Impact of Rewards on Employee ’ s Job Performance and Job Satisfaction. 2013;442:431–42.
33. Qaiser Danish R, Khalid Khan M, Usman Shahid A, Raza I, Afzal Humayon A. Effect of intrinsic rewards on task performance of employees: Mediating role of motivation. Int J Organ Leadersh. 2015;4(1):33–46.
34. Chijioke N, Chinedu F. Effect of Rewards on Employee Performance in Organizations : A Study of Selected Commercial Banks in Awka Metropolis. 2015;7(4):80–9.
35. Kikoito JN. Impact of Reward Systems on the Organizations. Open Univ Tanzania. 2014;1–90.
36. Riasat F, Aslam S, Nisar QA. Do intrinsic and extrinsic rewards influence the job satisfaction and job performance ? Mediating role of reward system. 2018;3(3):6–11.
37. Akafo V. Impact of Reward and Recognition on Job Satisfaction and Motivation. 2015;7(24):112–24.
38. Masoud M. Assignment IMPACT OF MOTIVATION ON THE EMPLOYEE PERFORMANCE [Internet]. Available from: https://www.academia.edu/38828534/Assignment_Impact_Of_Motivation_On_The_Employee_Performance
39. Dessler G. Human Resource Development. XIV. Florida International University, editor. Florida: Pearson Education; 2015. 763 p.
40. Simamora H. No Title. III. Yogyakarta: Sekolah Tinggi Ilmu Ekonomi YKPN; 2006. 702 p.
41. Struijs PC. Resistance to Organizational Change: The Effect on Job Satisfaction and Turnover Intention and the Moderating Effect of Emotion Regulation Strategies. 2012;(August):44. Available from: http://arno.uvt.nl/show.cgi?fid=127272
42. Rismayadi B, Maemunah M. Pengaruh Motivasi Kerja, Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan serta Dampaknya pada Kinerja Perusahaan (Studi kasus pada PT. Concord Indonesia). J Manaj Bisnis Kreat. 2016;2(1):124–35.
43. Ekonomi J, Borobudur U. No Title. 2016;18.
44. Hendrayanti E. Analisis Faktor-Faktor Yang Mempengaruhi Kepuasan Kerja Pada Tenaga Kependidikan Unisma Bekasi. Optim J Ekon dan Kewirausahaan. 2017;11(1):1–15.
45. Papulova Z, Mokros M. Importance of Managerial Skills and Knowledge in Management for Small Entrepreneurs. E-Leader, Prague. 2007;1–8.
46. Ananthram S, Nankervis A. Global Managerial Skill Sets, Management Development, and The Role of HR: An Exploratory Qualitative Study of North American and Indian Managers. Contemp Manag Res. 2013;9(3):299–322.
2. Mariyana, Pontjoharjo. .durolq 0dul\dqd. Ilmiah, J Univ Mhs Vol, Surabaya. 2013;2(1):1–11.
3. Oktavia I, Efferin S, Darmasetiawan NK. Leadership and Innovation in Family Business. KELUWIH J Sos dan Hum. 2020;1(1):1–10.
4. Valenfarta H, Sugiharto S, Bisnis PM, Manajemen PS, Petra UK, Siwalankerto J. Pada Kantor Jasa Penilai Publik Xyz. 2016;4(1):729–35.
5. Kristiadi F, Kurniawati EP, Naufa AM. p-ISSN: 1979-3650, e-ISSN: 2548-2149. 2020;105–21.
6. Abroor BA. Dinamika Perusahaan Keluarga di Bawah Kepemimpinan Perempuan (Studi Kasus pada Industri Catering di Balikpapan). 2018; Available from: https://dspace.uii.ac.id/handle/123456789/12556
7. Prayogo et.al. Faktor-Faktor Yang Membentuk Bisnis Keluarga Bertumbuh Secara Berkelanjutan. PERFORMA J Manaj dan Start-Up Bisnis [Internet]. 2019;4(2):240–7. Available from: https://journal.uc.ac.id/index.php/performa/article/view/1216
8. Firdaus V, Handriyono. The effect of change management and managerial skill to employee motivation. Int J Sci Technol Res. 2018;7(7):100–6.
9. Kanyangale M, Pearse N. Developing leadership competencies: Insights from emergent junior talent-intransitions in South Africa. Int J Organ Leadersh. 2014;3(2):56–79.
10. Hiller N. Leadership competency builder. 2011;14.
11. Ungerer M, Mienie C. A Family Business Success Map to Enhance the Sustainability of a Multi-Generational Family Business International Journal of Family Business and Management Studies. 2018;1–13. Available from: www.symbiosisonline.orgwww.symbiosisonlinepublishing.com
12. Razaghi ME. Prioritizing Managerial Skills Based On Katz ’ S Theory. 2015;(May).
13. Hoffman RC, Shipper FM. The impact of managerial skills on employee outcomes: A cross cultural study. Int J Hum Resour Manag. 2012;23(7):1414–35.
14. Onchoke GM, Oloko M, Obonyo GO. Influence of Managerial Skills on Performance of Departmental Heads in Public Secondary Schools : A Survey of KISII Central Sub-County. Int J Bus Manag. 2015;3(2):135–45.
15. Hrehová D. the Management and Managerial Skills Are Needed for the Slovak Manager. 2011;6, no:61–7. Available from: http://search.proquest.com/docview/919610363/fulltextPDF/embedded/W67Y7G2ROGLG722X?source=fedsrch
16. Isfahani HM ousav., Aryankhesal A, Haghani H. The relationship between the managerial skills and results of "performance evaluation "tool among nursing managers in teaching hospitals of Iran University of Medical Science. Glob J Health Sci. 2015;7(2):38–43.
17. Teguh M, Wijaya A. Peranan Komunikasi Pada Proses Suksesi Di Perusahaan Keluarga Studi Pada Pt. Catur Putra Harmonis. Communiverse J Ilmu Komunikfile///F/MAMA/Pasca/S3 Manajemen/Semester IV/2 J Kepemimp THD KINERJA/Kompetensi Kepemimpinan/Hiller 2016 Leadersh Competency Build. 2020;5(2):81–94.
18. Wicitra R. Kesiapan Anak Perempuan Meneruskan Bisnis Keluarga (Multicase Study di Empat Bisnis Keluarga). 2017;1–15. Available from: https://dspace.uii.ac.id/bitstream/handle/123456789/5928/07.1 lampiran 1.pdf?sequence=16&isAllowed=y
19. Ramadhan MF, Sisilia K, Studi Administrasi Bisnis P, Komunikasi Dan Bisnis F, Telekomunikasi Jl Terusan Buah Batu J, Dayeuhkolot K, et al. Succession Process Model Pada Bisnis Keluarga (Studi Pada Cv.Bachman). 2020;7(2):3596–606.
20. A.O. shonubi,, A.A akintaro,. The Impact Of Effective Communication On Organizational Performance. Int J Soc Sci Humanit Invent. 2016;3(3):1904–14.
21. Chinaemerem EG. Motivational Communication between Managers and Employees. Int J Manag Commer Innov. 2017;4(2):585–91.
22. Farahbod F, Salimi SB, Dorostkar KR. Impact of organizational communication in job satisfaction and organizational commitment (case study maskan bank guilan). Interdiscip J Contemp Res Bus. 2013;5(4):419–30.
23. Eğriboyun 2017 The Perceptions about Communication Skills and Job Motivation.pdf.
24. Sukma RN, Sumartias S, Sjafirah NA. Pengalaman Komunikasi Pelaku Bisnis Keluarga Dalam Mengembangkan Bisnis Kuliner Di Kota Sukabumi. J Kaji Komun. 2016;4(1):28–43.
25. Safari T, Zulkarnaen W, Nurhanipah H. Pengaruh Komunikasi Organisasi Terhadap Kepuasan Kerja Karyawan Di Pd. Bpr Lpk Garut Kota Cabang Bayongbong. JIMEA | J Ilm MEA ( Manaj , Ekon , dan Akunt ). 2021;5(1):1339–51.
26. Nurrachmah S. Pengaruh Komunikasi terhadap Kepuasan Kerja Karyawan Industri Jasa Keuangan di Bandung. J Komun Univers. 2021;7:1–15.
27. Robbins SP dan TAJ. Organizational Behavior. New Jersey: Pearson Education, Inc; 2015.
28. Oyetunde O. Communication Approach and Firms Performance : Appraisal of Nigerian Bottling Company ( Coca cola ), Ilorin-Nigeria. 2012;2(1):13–25.
29. Firdaus V. Differences in the Performance of Permanent Employees and Contract Employees in the Furniture Industry. JBMP (Jurnal Bisnis, Manaj dan Perbankan). 2021;7(2):325–38.
30. Ahmed I, SHABBIR S. The Effects of Rewards on Employee’s Performance in Banks: A Study of Three Districts (Lodhran, Vehari, Khanewal) Commercial Banks in Pakistan. Int Rev Manag Bus Res [Internet]. 2017;6(September):1. Available from: www.irmbrjournal.com
31. Hermawan, Christine. Karyawan ( Studi Kasus di PT . Telkom Malang ). 2014;177–91.
32. Fareed Z, Abidan ZU, Shahzad F, Lodhi RN. Research Paper The Impact of Rewards on Employee ’ s Job Performance and Job Satisfaction. 2013;442:431–42.
33. Qaiser Danish R, Khalid Khan M, Usman Shahid A, Raza I, Afzal Humayon A. Effect of intrinsic rewards on task performance of employees: Mediating role of motivation. Int J Organ Leadersh. 2015;4(1):33–46.
34. Chijioke N, Chinedu F. Effect of Rewards on Employee Performance in Organizations : A Study of Selected Commercial Banks in Awka Metropolis. 2015;7(4):80–9.
35. Kikoito JN. Impact of Reward Systems on the Organizations. Open Univ Tanzania. 2014;1–90.
36. Riasat F, Aslam S, Nisar QA. Do intrinsic and extrinsic rewards influence the job satisfaction and job performance ? Mediating role of reward system. 2018;3(3):6–11.
37. Akafo V. Impact of Reward and Recognition on Job Satisfaction and Motivation. 2015;7(24):112–24.
38. Masoud M. Assignment IMPACT OF MOTIVATION ON THE EMPLOYEE PERFORMANCE [Internet]. Available from: https://www.academia.edu/38828534/Assignment_Impact_Of_Motivation_On_The_Employee_Performance
39. Dessler G. Human Resource Development. XIV. Florida International University, editor. Florida: Pearson Education; 2015. 763 p.
40. Simamora H. No Title. III. Yogyakarta: Sekolah Tinggi Ilmu Ekonomi YKPN; 2006. 702 p.
41. Struijs PC. Resistance to Organizational Change: The Effect on Job Satisfaction and Turnover Intention and the Moderating Effect of Emotion Regulation Strategies. 2012;(August):44. Available from: http://arno.uvt.nl/show.cgi?fid=127272
42. Rismayadi B, Maemunah M. Pengaruh Motivasi Kerja, Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan serta Dampaknya pada Kinerja Perusahaan (Studi kasus pada PT. Concord Indonesia). J Manaj Bisnis Kreat. 2016;2(1):124–35.
43. Ekonomi J, Borobudur U. No Title. 2016;18.
44. Hendrayanti E. Analisis Faktor-Faktor Yang Mempengaruhi Kepuasan Kerja Pada Tenaga Kependidikan Unisma Bekasi. Optim J Ekon dan Kewirausahaan. 2017;11(1):1–15.
45. Papulova Z, Mokros M. Importance of Managerial Skills and Knowledge in Management for Small Entrepreneurs. E-Leader, Prague. 2007;1–8.
46. Ananthram S, Nankervis A. Global Managerial Skill Sets, Management Development, and The Role of HR: An Exploratory Qualitative Study of North American and Indian Managers. Contemp Manag Res. 2013;9(3):299–322.