Implementation of Kaizen Culture in Administration to Improve Operations at PT. Surya Pratista Hutama (Suprama)

Penerapan Budaya Kaizen dalam Administrasi untuk Meningkatkan Operasional Pada PT. Surya Pratista Hutama ( Suprama )

Authors

  • Nisfullaili Hidayati Program Studi Manajemen, Universitas Muhammadiyah Sidoarjo
  • Nisfullaili Hidayati Program Studi Manajemen, Universitas Muhammadiyah Sidoarjo

DOI:

https://doi.org/10.21070/67nwck53

Keywords:

Keywords: Kaizen Culture, Administrative Management, Operational Efficiency, Document Archiving, Internal Control

Abstract

General Background: Efficient administrative operations are vital for sustaining business competitiveness in modern food industries. Specific Background: PT. Surya Pratista Hutama encounters operational hurdles due to inconsistent archiving practices and unstandardized document numbering in daily petty cash management. Knowledge Gap: Existing literature highlights administrative functions but lacks practical insights into continuous improvement frameworks within food manufacturing administration. Aims: This study evaluates administrative procedures and proposes a Kaizen-based continuous improvement framework to enhance operational efficiency. Results: Comparative qualitative analysis demonstrates that systematic archiving of delivery notes and sales invoices guarantees internal control, reliable audit trails, and precise financial reporting. Novelty: This research provides a novel practical integration of 5S principles into food industry administrative record-keeping. Implications: Implementing continuous improvement strengthens corporate compliance, streamlines audit procedures, and secures sustainable operational performance. 

Keywords: Kaizen Culture, Administrative Management, Operational Efficiency, Document Archiving, Internal Control

Key Findings Highlights

  1. Inconsistent document filing creates bottlenecks in internal audit processes and cash reconciliation.

  2. Archival of delivery orders and sales receipts serves as vital legal proof and accounting control.

  3. Stepwise adoption of Kaizen principles systematically optimizes daily corporate administration workflows.

References

H. Koesmono, "Pengaruh Budaya Organisasi Terhadap Motivasi dan Kepuasan Kerja serta Kinerja Karyawan Pada Sub Sektor Industri Pengolahan Kayu Skala Menengah di Jawa Timur," Jurnal Manajemen Kewirausahaan, vol. 7, no. 2, pp. 171–188, 2005.

M. J. Syaputra and S. Aisyah, "Kaizen Method Implementation in Industries: Literature Review and Research Issues," IJIEM - Indonesian Journal of Industrial Engineering and Management, vol. 3, no. 2, p. 116, Jun. 2022, doi: 10.22441/ijiem.v3i2.15408.

M. Imai, Gemba Kaizen: Pendekatan Akal Sehat, Berbiaya Rendah Pada Manajemen. Jakarta: PPM, 1999.

E. A. Nugroho, "Penerapan Akuntansi Kas Kecil untuk Mendukung Pengendalian Internal Perusahaan (Studi Kasus pada PT ABC)," Jurnal Akuntansi, vol. 15, no. 2, pp. 45–60, 2021.

B. S. Putra, "Analisis Sistem dan Prosedur Pengelolaan Dana Kas Kecil pada PT XYZ," Jurnal Manajemen Keuangan, vol. 8, no. 1, pp. 12–25, 2020.

I. L. Dua and J. J. Rumerung, "Kajian Efesiensi dan Efektifitas Kerja Karyawan Bidang Administrasi Pada PT. Mando Media Grafika," Jurnal Administration, vol. 4, no. 1, 2022.

D. M. Cahyarani and B. Prabowo, "Fungsi Divisi Sumber Daya Manusia dalam Meningkatkan Efisiensi Administrasi Perusahaan PT. Prima Perdana Mandiri," Jurnal Manajemen SDM, 2025.

H. Lavari, "Strategi Bisnis PT. Unilever Dalam Persaingan Produk Kosmetik di Indonesia," JOM FISIP, vol. 3, no. 2, 2016.

H. A. Rusdiana, Manajemen Operasi. Bandung: CV Pustaka Setia, 2019.

F. V. Anisa and A. Frinaldi, "Analisis Penerapan Budaya Kaizen pada Sektor Publik," Paradigma Polistaat, vol. 1, no. 1, 2023.

I. N. Sutedja, E. W. Purwandari, and A. D. Putri, "Pengaruh Budaya Kaizen terhadap Kinerja Pegawai Kecamatan Bungah, Gresik," Jurnal Mahasiswa Manajemen, vol. 2, no. 3, 2023.

N. Indriantoro and B. Supomo, Metodologi Penelitian Bisnis Untuk Akuntansi & Manajemen. Yogyakarta: BPFE-Yogyakarta, 2016.

I. Y. Mulyati and M. Zamilah, "Pengaruh Pengarsipan Dokumen Terhadap Kinerja Dosen Di Departemen Ilmu Administrasi Bisnis Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Padjadjaran," Jurnal Administrasi Bisnis, 2021.

A. Maulana, "Perancangan Unified Modelling Language Sistem Informasi Surat Jalan dan Lembaran Permintaan Perbaikan Berbasis Website," Jurnal Sistem Informasi, vol. 6, no. 1, 2024.

C. Suwondo, "Penerapan Budaya Kerja Unggulan 5S (Seiri, Seiton, Seiso, Seiketsu, Dan Shitsuke) Di Indonesia," Jurnal Budaya Kerja, vol. 1, no. 1, 2012.

B. Uddin, D. Mulyadi, and A. Sudrajat, "Perancangan dan Implementasi Alat Rekam Data Stock Opname Berbasis Single Board Computer (SBC)," PETIR Jurnal Pengkajian Dan Penerapan Teknik Informatika, vol. 13, no. 2, pp. 240–254, 2020.

Y. Yulia, Pengembangan Koleksi. Jakarta: Universitas Terbuka, 2010.

E. Wince, "Kajian Pentingnya Stock Opname Dalam Pengembangan Koleksi Perpustakaan," Tik Ilmeu Jurnal Ilmu Perpustakaan Dan Informasi, vol. 2, no. 1, 2018.

Downloads

Published

2026-07-21

How to Cite

Implementation of Kaizen Culture in Administration to Improve Operations at PT. Surya Pratista Hutama (Suprama): Penerapan Budaya Kaizen dalam Administrasi untuk Meningkatkan Operasional Pada PT. Surya Pratista Hutama ( Suprama ). (2026). Procedia of Social Sciences and Humanities, 9, 290-295. https://doi.org/10.21070/67nwck53